Here you’ll find our most important promises to you — transparent, honest, and without empty marketing buzzwords.

SKIN1004 Madagascar Centella Ampoule Kit Korean Skincare | VELVET GLOW

Our real guarantee

No counterfeits and no imitations. Just skincare you can truly trust.

VELVET GLOW works directly with leading Korean brands and official distributors. This ensures you receive only 100% authentic products Real K-Beauty, fresh from Korea and carefully curated by us for you.

Expert picks, real results

We know that K-Beauty can be diverse and sometimes overwhelming. That’s why we only choose products that truly deliver — from iconic classics to new innovations. At VELVET GLOW, you’ll find brands and formulas we’ve curated for you with passion. And if you’re not sure where to start: Skin Quiz helps you find the perfect products for your skin goals.

ZUM SKIN QUIZ

Fast delivery with Swiss Post

No long waiting times. At VELVET GLOW, your skincare arrives directly with Swiss Post. All orders are shipped from Switzerland and usually arrive within 2–3 business days. With tracking, you can follow your parcel anytime — safe, fast and reliable.

MEHR ZU VERSAND & LIEFERZEITEN

Glowing rewards

At VELVET GLOW, every purchase is appreciated. From an order value of CHF 100, you’ll receive an exclusive gift— carefully selected to complement your order. If you want extra perks, take a look at our VELVET Rewards program: earn points with every order, unlock new VIP tiers, and enjoy more gifts and benefits reserved for our most loyal customers.

ZU VELVET REWARDS

Easy & secure payments

So you can shop with peace of mind, we use secure, encrypted payment processing. Whether you pay by credit card, TWINT or Klarna, your data is always processed securely.

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Easy returns

At VELVET GLOW, you shop risk-free. If a product is not the right fit for you, you can return it within 14 days without any hassle. Simply submit your request via our return form. We’ll guide you transparently through the next steps — fair, clear and customer-friendly.

ZUR RÜCKGABE

ENTDECKE K-BEAUTY