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Our skincare experts are here for you Monday to Friday from 9:00 to 17:00. If you need help with your routine or feel unsure about your skincare, you can email us anytime. See below which details we need for a personal recommendation.

Our experts are here Mon–Fri from 9am–5pm. If you have quiz questions or need help, you can email us anytime. Below you’ll find everything we need for a personal recommendation.

✉️ SUPPORT@VELVETGLOW.CH

For your personal skincare recommendation, we need:

  • Your skin type
  • Your current skin concerns
  • Your current routine (products & order)
  • Products or ingredients you don’t tolerate or want to avoid
  • Your skincare goal (e.g., glow, fewer breakouts, hydration, anti-aging)

That way we have everything we need for your personal recommendation.